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Terms & Conditions

Last updated: [Insert Date]

Welcome to www.rachelauton.com.au (“the Site”).

By accessing or purchasing from this website, you agree to the following Terms & Conditions.
Please read them carefully.

1. General Information

This website is owned and operated by Rachel Auton (Artist).
All artworks, images, text, and creative content remain the property of the artist.

Purchasing from this website means you acknowledge that:

  • Colours may vary slightly depending on lighting or screen settings

  • Each artwork is a unique, one-of-a-kind original unless stated otherwise

  • All details, pricing, and availability are subject to change at any time

2. Products & Pricing

Each artwork listing includes:

  • Title

  • Price (AUD)

  • Medium

  • Size

  • Description

  • Images showing different angles/views

Prices are listed in AUD ($) and may be updated without notice.

3. Payment

All payments are securely processed via Square using:

  • Credit Card

  • Debit Card

We do not store your card details.

For alternative payment options (cash, bank transfer, layby), you may contact:

📧 info@rachelauton.com.au

4. Shipping & Pickup

Australia-wide shipping is free unless otherwise stated.
Pickup is available from:

Lotus Lifestyle
9 Westcott Place
Bellbowrie, Brisbane QLD

For international orders, please contact us to receive a custom shipping quote before purchasing.

More details are outlined in the Shipping Policy.

5. Orders & Availability

Most artworks are one-off originals.
Once an item is sold, it cannot be restocked.

If an artwork is exhibited in a gallery, it may be temporarily unavailable.
We reserve the right to hide or remove items from the website at any time.

6. Returns, Refunds & Exchanges

Due to the unique nature of original art, all sales are final.
However, we will always work with you to resolve any issues.

Full details are available in the Refund & Returns Policy.

7. Intellectual Property

All images, artwork, descriptions, and content on this website are protected by copyright.
You may not reproduce, copy, or use any content without written permission.

8. Contact Information

For assistance, questions, or order support, please contact:

📧 info@rachelauton.com.au
🌐 www.rachelauton.com.au